Palm Wireless Field Services Webinars 4
Palm is continuing with its series of Palm Wireless Field Services Webinars. The next one, to be held tomorrow, 27th April 2006, is Profit by Customer Satisfaction.
About the webinar :
Date: 4/27/2006
Time: 2:00 p.m. New York / 7:00 p.m. London
Overview: Customer satisfaction is on a continuum, not a calendar. And, while customers often forget great service, they always remember average service. Today, a day in the life of a mobile professional means viewing orders, checking contracts, managing inventory, creating invoices, managing teams, updating contacts, adding tasks, closing service requests, and hundreds of other business-critical processes. They must interact with information that spans different software systems such as CRM, SFA, FSM, and ERP in real-time.
So what enables great service all the time? Taking your critical customer information and processes on-the-go, in real-time, to your Palm wireless devices, anywhere. Think this is something in the future? Antenna A³, the No. 1 on-demand mobile solution is delivering composite mobile CRM applications that span 40+ enterprise systems and support more than 100,000 active, blue-chip users – today! With Antenna A³ you can be sure that your customers will never view superior service as a one-time thing.
This Webinar will show you how to deliver a comprehensive and profitable customer satisfaction strategy, faster and at lower cost than you ever thought possible, by leveraging your existing host applications and Palm Treos.
If you missed the first three webinars, the archived materials are available. You need to register to participate in the webinar.
Filed under: Mobile World
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