Why do People Carry Mobile Phones? That’s the question asked by Jan Chipchase, who works with the User Experience Group at Nokia Research.

Jan asks these questions:
- Why do people carry phones?
- Why do people carry what they carry?
- And if we can understand why, how can we use this knowledge in the design of future products, applications and services?

Jan has spent some time studying 17 urban dwellers in San Francisco, Berlin and Shanghai and Tokyo with shadowing, home-interviews, plus 129 street interviews and numerous observation sessions. His conclusions are interesting and thought-provoking.

Filed under: Mobile World

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